Shipping & Returns

Our Returns Policy is Simple

With prior authorization by email info@temsik.co.za or by calling us at +2711 833-1320-6, and within 30 days of receipt of your order you may return:

  • any fastener in its original condition, in any container, that is not a lot traceable item.
  • all fastener that are lot traceable (i.e.; has a lot number on the outside of the container) must be returned in the original container.
  • any tool that has not been used (drill bits, taps, etc.) and any industrial product that has not been opened (LOCTITE, LPS, etc.)
for a full refund, less freight.

Please note that we can process returns and refunds only for items purchased from Temsik Bolt. You can also cancel unshipped items. You can email us at info@temsik.co.za or call us at +2711 833-1320. Please include your order number.

Returns are Easy

After obtaining your prior authorization just ship the return to:

Temsik Bolt & Nut
28 Lillian Road.
Fordsburg Gauteng, 2033

South Africa

Note: Please include your delivery receipt with the return. If you do not have it, please write your order number on a separate piece of paper and include it.

Refunds

We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us.

E-mail: customerservice@temsik.co.za
Telephone: +2711833-1320/1321/1322/1323/1324/1325/1226
Fax: +2711834-7300

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